Example Roofing Co. · web enquiry
Slipped slates after the storm, back of the house. Two photos attached.
Reminder set: reply by 9am tomorrow
Brand, websites and the quiet systems behind them, for businesses that would rather be doing the actual work.
Understanding the need
First, we listen.
Before anyone mentions a website, we want to know how your week actually goes. Where the work comes from, what slips when it's busy, and which jobs you'd happily never do again.
Then we write it down in plain English and agree what matters most. You get a short list of what we'll build, and why. If the honest answer is that you don't need much, we'll say so.
From our work
A good enquiry asks the right things. Wartnaby Roofing's quote form asks a roofer's questions: what kind of roof, what's wrong with it, and photos if you have them. Five steps, and nobody has to ring back to ask.
See it liveCase study
Brand, kept and made to work
Keep what's good. Make it work everywhere.
Most businesses already have a logo someone cared about. We don't bin it. We tidy it up, settle the colours and type, and write down how to use them, so a sign-writer, a printer and a website all get it right first time.
You get a short brand book and every file in the formats people actually ask for.
From our work
RWG Engineering: the logo redrawn as "RWG engineering Ltd" with their tagline, and their steel certification (EN 1090) given its own page, shown in full rather than cut down to a badge.
See it liveCase studyWartnaby Roofing: a browser icon traced from the hammer in their own logo, not a stock symbol.
See it liveCase studyThis site: built from the brand book we wrote for ourselves.
A website that does a job
A website that does a job.
A website should answer the questions customers ring you about, and make it easy to ask for what they want. We build fast, plain sites that load on a phone in a field with one bar of signal.
No page builder, no monthly theme fee, and nothing you're locked into. The site is yours, files and all.
From our work
Wartnaby Roofing: the five-step quote with photos lands in their inbox and on their job list.
See it liveCase studyRWG Engineering: two old sites merged into one, with every old address redirected so nothing that already ranked in Google was lost.
See it liveCase studyIl Tree Climber, Rome: an Italian and English site where enquiries go straight to WhatsApp, because that's where the work gets booked.
Status: built, with the client for review, not live yet.
Case studyBuilt · not live yet
Found, and seen
Being found is mostly housekeeping.
Search isn't magic. It's pages that say plainly what you do and where, load quickly, and don't break when things change. We do that housekeeping properly, then keep an eye on it.
Social is mostly turning up regularly with something people want to see. That's easier when the posts make themselves from work you're already doing.
From our work
Wasson Kernow: event posts built and scheduled automatically from the listings, one series per audience, posted at the times those people are most likely to be looking.
See it liveCase studyWasson Kernow: around 3,800 page requests a week were landing on expired event pages and going nowhere. Those pages now point people to what's on instead of a dead end.
Case study
Back office and support
The bit behind the website.
A website is the front door. Behind it you need somewhere enquiries land, jobs get tracked and nothing gets forgotten. We set that up around how you already work.
We don't hand it over and vanish. After launch you have a direct line to the person who built it, not a ticket queue.
From our work
Try it (live demo): an enquiry arrives with the customer's photos, becomes a job, and gets a reminder so it's answered. Built on the console we run for trade clients.
DemoDron Fest: ticket sales and a gate app for a festival in Wendron, so volunteers on the gate just scan a phone.
Status: built and working as a demo, waiting on the organisers' payment account.
Case studyDemoSame bones, shaped to you: one client app laid out for a PT studio, a salon and a tutor, each with its own words for things.
(Illustration of a capability, not three live clients.)
Illustration
- New
- Contacted
- Quoted
- Booked
Demo with a made-up business. Nothing here is sent anywhere.
Automations built around you
Do the things you love. Automate the things you don't.
Every business has jobs that eat an hour a day and need no judgement: copying details from one place to another, chasing replies, checking the same websites every week.
We build small, dull, reliable automations for those. They fit around how you already work, not the way some software wants you to.
From our work
Wasson Kernow: every night it finds new events across Cornwall, removes the duplicates, matches each one to its venue, writes the listing and checks the wording against the original source before anything goes live.
Case studyThat check found 128 live listings claiming things their source never said. It now stops that happening.
Case studyNGYT, a youth arts charity: every Monday it checks funding websites, scores what it finds against what the charity does, and sends a shortlist. It has run itself every Monday since August, with nobody touching it, and has turned up 94 opportunities so far.
Case study
Start an enquiry
Tell us what's going on.
A few quick questions about your business and what's getting in the way. It takes about two minutes.
We'll get back to you within a couple of working days with honest next steps, even if that's "you don't need us yet".